Shipping policy
Modes of Payment
At Vichitra, we offer a variety of payment options to ensure a smooth and secure transaction experience for our customers:
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We accept all major debit and credit cards, including MasterCard, Visa, and American Express. Additionally, we provide Net Banking options across major banks, as well as UPI and mobile wallet payments.
Shipping Policy
Domestic Shipping:
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We provide complimentary shipping within India for all orders.
International Shipping:
International shipping to be introduced soon.
Order Tracking: Once your order has been dispatched, you will receive an email with a tracking number and details of the shipping agency. You may track your order's progress on the shipping partner's website using the provided tracking number.
Delivery Timelines:
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Estimated delivery timelines are specified for each product on the respective product page. Domestic orders are generally delivered within 4-12 days from the date of dispatch.
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Occasionally, unforeseen circumstances may lead to delays. If your order is delayed by more than two weeks beyond the estimated delivery period, our team will contact you to confirm whether you wish to proceed with the order.
Delivery Attempts and Address Accuracy: Our delivery partners will attempt to deliver your package up to three times before returning it to us. To ensure prompt and successful delivery, please provide a complete and accurate shipping address, including the zip code and a valid mobile number. Orders returned due to non-availability are not eligible for refunds, repeat fulfilment, or credit notes.
For any questions or concerns regarding delivery or payments, please feel free to contact us at contact@vichitrasarees.com.
Thank you for choosing Vichitra. We are dedicated to providing you with an unparalleled luxury shopping experience.
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